By Niraj Mamtora
•
04 May, 2022
On the 17 th March 2022 we attended the the Eastside Rooms in Birmingham for the inaugural Hedron Network Spring Event. It was a celebration in many respects, of the first conference as Hedron Network, the first time many people had met face-to-face, and – of course – St Patrick’s Day! The day kicked off with David Hopwood, CEO of the Hedron Network, recognising the challenging time that the insurance industry has endured; hardening market, Brexit, consolidation, COVID-19, and Business Interruption claims to name but a few. It was also recognised and applauded that as partner brokers, our response was quicker and better than much bigger businesses with many more resources. David referenced the recent news of Brown & Brown’s acquisition of GRP, Hedron’s parent company, and the collective optimism within the Network for what the future holds under this new ownership. David also commented that to remain competitive, brokers need to evolve, embrace change, and to focus on their strengths, working with partners to provide support and agility. He went on to stress the importance of collaboration and everybody pulling in the same direction, and this was certainly evident throughout the day, where the collaboration between providers and brokers alike contributed to the success of the event. David called for insurers to “step up” to meet the core broker demands of better access to decision makers, improved service levels, and trading flexibility that were identified in the recent broker survey. Speed Dating This is a cornerstone of Network events with some more experienced “speed daters” than others taking part. A strict 14-minute window ensured conversations between us and insurers were to the point. It was amazing how much can get done in such little time! Meetings were held between insurers and the members of Forum Insurance , Barry, Amish, Bhavik, and Robert. I did not attend any of the meetings but as an observer, it was great to see the hustle and bustle of new connections being made, current relationships being developed, and some fantastic trading opportunities being discussed. All of these conversations were aimed at look after our clients by sitting down with our current insurers and adding new insurers to our panel. Expo With 48 insurers and providers exhibiting, it was a room full of the “who’s who” from the insurance sector, ready and armed with the usual high standard of branded goodies on the stands we’ve come to expect! Systems were demonstrated, appetites shared, benefits conveyed, frank conversations had, and some new relationships set up there and then. Insurers, service providers, brokers, and Hedron staff all participated with genuine enthusiasm to make it an incredibly productive day of networking for Forum Insurance. Afternoon After enjoying lunch courtesy of Allianz, the afternoon got underway with two punchy presentations focused on the impact of inflation. First up was Steve Good from Allianz who spoke about the drivers of inflation and the impact from an insurer perspective. Supply chain issues, emanating from a combination of COVID and Brexit were driving up both costs and reinstatement periods. In commercial property, claims inflation was being fuelled by steep rises in both material and labour costs. Weather-related losses have also seen an increase in frequency and volatility. Brokers were encouraged to review sums insured with clients and get RICS valuations. BI indemnity periods should also be reviewed to allow for current circumstances, you can read more here . Will Molland from Rebuild Cost Assessment then took to the stage to explain some of the specific challenges that the UK construction industry is confronted with. He indicated that c. 500,000 workers had left the sector as a result of Brexit, added to the long standing employment issues that the sector was wrestling with. Will shared some jaw-dropping increases being experienced in raw materials with wood, steel, and bricks leading the way. Accelerating energy costs were adding fuel to the flames prompting the question - The cost of energy security? In summary, inflation is a major concern now and shows no signs of slowing down in the near future. You can find out the importance of getting a report at a discounted rate here . Armed with the knowledge of the afternoon presentations and the confidence from the morning’s networking, we re-engaged for a full afternoon of networking and speed dating. It was a very engaging session and invaluable to speak directly to key decision makers. As the day drew to a close and jaws and feet ached in equal measure, the Guinness Bar opened and the sponsoring Miles Smith team handed out much needed refreshments as a reward for a job well done and to toast St Patrick’s Day. The Guinness flowed as fluently as the conversations had all day. Evening After a quick turnaround to freshen up, we re-grouped for pre-dinner drinks, kindly sponsored by NMU and a chance to catch up with friends and contacts. The room was absolutely buzzing with conversation. And so, with the completion of our first event with the Hedron network in years we came back to the office with stronger relationships with insurers and increased knowledge about risks you could potentially face.We have certainly taken a big step forwards and will continue at BIBA 2022. Photo gallery below: